1. Information we collect
We collect information you provide when you book a call or session, purchase a program, subscribe, email or call us, or make a payment.
- Name, email address, and phone number.
- Billing and payment data processed by Stripe; we do not store complete card numbers.
- Scheduling preferences and time zone managed through Cal.com.
- Messages, forms, and service-related communications.
- Technical data such as device, browser, IP address, visited pages, and cookies when measurement tools are active.
2. How we use information
- Provide and coordinate coaching services.
- Process payments, installments, and receipts.
- Send confirmations, reminders, and service communications.
- Respond to support and contact requests.
- Improve and measure the site and comply with legal obligations.
- Send promotional content only with consent or another applicable legal basis.
3. SMS and calls
If you provide your number and consent, we may send booking confirmations, reminders, and customer-care responses. SMS consent is not a condition of purchase. Frequency varies and carrier rates may apply. Reply STOP to opt out or HELP for assistance. We do not sell or share mobile numbers or SMS consent with third parties for their marketing.
4. Coaching confidentiality
Information shared during sessions is treated as confidential, except with written authorization, where there is risk of harm to you or others, suspected abuse of a child or vulnerable adult, or an applicable legal duty, court order, or subpoena.
5. Providers and disclosures
We do not sell personal information. We may share only the information necessary with providers that help operate the service.
- Stripe for payment processing.
- Cal.com for scheduling and availability.
- Vercel and infrastructure providers for hosting and security.
- Google Meet or another tool disclosed to the client for video sessions.
- Email, SMS, and analytics providers that are active.
- Authorities when required by law.
6. Retention and security
We keep payment and booking records as required for tax or legal obligations; coaching notes for up to three years after the last session unless law requires otherwise; and marketing data until consent is withdrawn. We use HTTPS, access controls, and specialized providers, but no system can guarantee absolute security.
7. Your rights
Depending on your location, you may request access, correction, deletion, portability, or restriction and withdraw marketing consent. We do not sell personal information. Email morfinlive@gmail.com with the subject “Privacy Request.”
8. Minors
Clients ages 14–17 may participate only with written consent from a parent or legal guardian and the applicable intake process. We do not knowingly collect information from children under 14.
9. Transfers and changes
Providers may process information in the United States or other countries under their own policies. We may update this policy as practices or providers change; the date above identifies the current version.
11. Contact
Morfin The Life Coach · César Morfin Barajas · Phoenix, Arizona, USA · morfinlive@gmail.com · +1 (602) 763-8006.